Bridging the Gap

Unifying business and technical teams to deliver quality products.

Translating strategy into execution and delivery!

Facilitating communication between business-oriented and technical-minded individuals to ensure both sides’ needs are met optimally.

Collaborating with internal teams to fully understand requirements and align implementation plans with expectations.

Responding to questions about the product and its capabilities.

Assessing and addressing technical risks.

Defining success criteria for testing and product acceptance.

Facilitating the creation and maintenance of accurate product documentation.

Guiding businesses in improving processes, products, services and software through data analysis.

Identifying and understanding customer needs, then translating them into actionable requirements.

Working directly with Product Owners and stakeholders to establish product goals.

Collaborating with cross-functional teams, including product, engineering, design, success, and support.

Managing the product life cycle from strategic planning to tactical execution and beyond.

Supporting other teams to drive adoption and effective use of products.

Technical Web Development Experience

Content Management Systems (CMSs): WordPress, Drupal, Contentful

Front End Technologies: HTML, CSS, JavaScript/Typescript, React

Back End Technologies: PHP, MySQL

Best Practices: Website design principles, search engine optimization (SEO), analytics, and performance optimization

Website Hosting Platforms: Acquia, Vercel, Netlify, Platform.sh, Heroku

“…Sometimes you come across a genuinely talented, easy to work with and technically reassuring engineer. Heidi is better than that. She’s excellent with her communication and her suggestions were relevant. You should hire her…”

D. Park

“…Heidi’s approachable nature and insightful questions foster a team culture where members feel empowered to perform optimally and raise issues confidently….”

E. Summerfield

“…Heidi is an invaluable part of any team! Her blend of proactive problem-solving, effective communication, and deep technical knowledge makes her stand out as a top professional in the IT industry!…”

I. Rudiuk

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